Technology Infrastructure Built Around Your Business

We design, deploy and support the networks, security, power, cloud and business systems that keep businesses running.

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Business Infrastructure

The physical and digital backbone your business runs on.

Networks & Infrastructure

Structured cabling, fiber, switching, WiFi, VoIP and network infrastructure.

Structured cabling
Fiber optics
WiFi and switching
VoIP phone systems
Network design

Security Systems

CCTV, access control, biometrics and surveillance.

IP cameras and NVRs
Biometric access control
Card and PIN readers
Remote monitoring
Video management

Power Infrastructure

UPS, backup power, ATS, surge protection and critical power infrastructure.

UPS systems
Backup generators
Automatic transfer switches
Surge protection
Server room power

Cloud & Servers

Cloud, servers, hybrid infrastructure, backup and disaster recovery.

Cloud migration
Server deployment
Hybrid infrastructure
Backup and recovery
Microsoft 365

Software Supply

Licensed software for security, backup, productivity and business operations.

ESET and Kaspersky security
Veeam backup
Microsoft 365 licensing
Volume licensing
License management

Managed IT

Ongoing support and management for your technology systems.

IT Support

Day-to-day technical support for users and business systems.

Helpdesk support
User issue resolution
Software troubleshooting
Hardware repair
Remote and on-site support

Managed IT

Proactive monitoring, maintenance, security and defined support arrangements.

System monitoring
Scheduled maintenance
Security management
Patch management
Defined SLAs

Business Systems

POS Systems

Point-of-sale and business management for retail, hospitality and multi-branch businesses.

POS hardware
Inventory management
Multi-branch systems
Payment integration
Sales reporting

CRM & Contact Centre

Customer relationship management, communications and contact-centre systems.

CRM platforms
Cloud call centre
Omnichannel communications
Call recording
Customer analytics

Products

Software built by Backspace for specific industries.

Orca

School transport and pickup management.

Route tracking
Pickup confirmation
Parent notifications
Driver management
Transport analytics

Fedha

Microfinance management for Ugandan MFIs.

Loan management
Savings tracking
Compliance reporting
Client management
Financial reporting

Mayday

CRM and contact-centre platform.

Customer management
Call centre operations
Omnichannel support
Analytics and reporting
Cloud-based platform

How We Work

We Start With the Business, Not the Hardware

We listen first, understand how the business operates, assess the existing environment and then design the technology around the actual requirement.

1

Assess

We listen first. How does the business operate? What are the pain points? What exists already?

2

Design

We design the technology around the actual requirement, not around what we have in the warehouse.

3

Build

Installation, configuration and integration by our own engineers. No subcontracting.

4

Test

Everything verified before handover. Your team trained on daily operation.

5

Support

Ongoing maintenance, monitoring and technical support. One number to call.

One Partner

One Partner Across Your Technology Stack

Most businesses deal with separate vendors for cabling, cameras, power, servers and IT support. When something goes wrong, each vendor blames the other.

Backspace handles the entire stack. Network, security, power, servers, cloud and business systems. One team, one point of contact, one system designed to work together from the start.

What This Means for You

Network designed to handle camera and VoIP traffic without slowing down your office
Power infrastructure sized to keep security and servers running during load shedding
One team responsible for the entire technology stack, not five vendors blaming each other
Single point of contact for support, maintenance and upgrades
Systems that scale as your business grows without re-engineering from scratch

Ready to Talk About Your Infrastructure?

Tell us what you are trying to build. We will assess the environment and recommend a solution designed around your actual requirements.

Talk to an Engineer +256 786 394 913